Logging a support ticket is very easy.
You can email support at:
or phone us:
+44 1702 541311
When logging a support call, please provide as much information as possible:
- Description of the problem
- When does it occur?
- What browser are you using? (please state what version, Firefox 47.0 for example)
- Are you using an Apple Mac computer or PC?
- Please supply a screen grab showing the error if possible
Please note, information about your computer can be gathered by going to http://supportdetails.com.
Please do a screen grab of what's displayed in your browser and attach it to the email you send us.
Please only email the support address if you have a question regarding our software or you are experiencing a problem with our software.
If you have a question regarding production, please contact your Account Manager as usual or phone +44 1702 541311.